Dear Luke,
As you know we have been lucky enough to own a unique block of land on which we had for many years been thinking about building our “dream house”.
We wanted to write to thank you and your team for helping make that dream come true!
The design and build of our house presented us with significant challenges. We had no prior experience of building a house. We really did not know where to start or how to make all of the decisions that go to make up the whole. In addition we are currently living nearly 1,000 kilometres from where our house was to be built. We therefore needed a builder whom we could trust to “hold our hand” through the entire process. We also needed a builder who could work closely with our architect to achieve a high quality final product.
The standard of the final building is outstanding. All of the fittings and finishes are first class. The overall result has exceeded all of our expectations. We cannot fault any aspect of your work. You provided very good feedback and information about progress throughout the build. There were no surprises from a billing or budget perspective. You worked very well with our architects. They have commented to us about your very professional approach to the whole project. You quickly and efficiently dealt with the minor “defects” that we did identify after taking possession at practical completion. As noted above because of our remoteness from the building site we had to rely on you to always do the “right thing”. You and your team did not let us down. Thank you!
Overall the process of building our new house has been a complete pleasure. We are absolutely thrilled with the final result. We are really looking forward to spending many years enjoying our new home.
Thank you again.
Greg & Mandy Pratt
56 Allens Pde, Lennox Head, NSW